At Wenvotra Casino Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our casino hotel, use our website, or interact with our services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.
Information We Collect
We collect several types of information for various purposes to provide and improve our service to you:
Personal Information
- Name and contact information (email address, phone number, mailing address)
- Date of birth and government-issued identification (required for gaming activities)
- Payment information and financial data
- Loyalty program membership details
- Preferences and interests related to our services
- Photographs and video recordings from our security systems
Usage Information
- Browser type and version
- Operating system
- Pages visited and navigation patterns
- Time and date of visits
- Click patterns and preferences
How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services
- To detect, prevent, and address technical issues
- To fulfill our obligations related to responsible gaming
- To comply with legal and regulatory requirements
Information Sharing and Disclosure
We may share your information with:
- Service providers who assist in our operations
- Law enforcement agencies when required by law
- Gaming regulatory authorities
- Financial institutions for payment processing
- Professional advisers including lawyers, auditors, and insurers
Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data transmission
- Secure storage systems
- Regular security assessments
- Access controls and authentication procedures
- Employee training on data protection
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
- Data portability
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Children's Privacy
Our services are not intended for use by children under the age of 21. We do not knowingly collect personal information from children under 21. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +1 (800) 123-4567
- Address: 1234 Casino Boulevard, Las Vegas, NV 89109
Last Updated: January 1, 2025
This privacy policy was created to demonstrate our commitment to protecting your privacy and maintaining the confidentiality of your personal information.